Retail Shop Renovation

Shops come in all shapes, moods, smell and sizes. It can be in the form of a plain vanilla retail shop, or a more focused business like a concept store, specialist store or a showroom of sorts. Whether you are considering injecting a new look to your existing shop or first time starting your business, we have the right people to guide you along!

Store-fatigue and Competition?

Customers usually would have a store-fatigue if the store or shop has had the same design for a while, especially when there are always new stores popping up with new concepts, colours, products and lighting. It is common to give your retail shop a fresh rejuvenation every 24 to 36 months to perk sales up.

It is about staying relevant and maintaining your competitive edge.

Branding Re-alignment

Renovations may be needed when there is a major realignment of the branding approach. The renovation sends a fresh message to customers about yourself.

Plan Your Renovation for Costs Allocation

Yes, it is always easier to conduct renovations once every few years. But have you ever seen a store which changes it looks a little every few months, such that you are always tempted to head inside out of a desire to investigate further?

Here we have prepared something in a concise manner to explain the various approaches:

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Renovation Approach Pros Cons
Major renovation once 24 to 36 months
  • Fits very well for concept overhaul or brand re-alignment
  • Ease of design compatibility (all items are easy to coordinate)
  • Larger one-time cash outflow
  • More disruptive to business
Minor renovatation once every few months
  • Easy on cash flow
  • Easier to make adjustments to accommodate new products along the way
  • Less disruptive to business
  • Less obvious if there is a change in brand alignment
  • May miss out on areas which have already worn out

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Design Characteristics

In a retail store or showroom, there are a few important considerations in the design phase:

Exterior environment
  • Nature of surrounding neighbourhood or stores?
  • How will colours, textures, graphics affect the overall design?
  • Does it stand out from others?
  • Initial traffic attraction: Is it primarily pedestrain or vehicular?
Customer profile
  • Age range
  • Income level
  • Cultural considerations
Plan of space
  • Linear
  • Open
  • Enclosed
  • Random
  • U-shape
  • Others?
Siting of merchandise
  • Site staple items to the rear of the store, exposing customers to additional merchandise?
  • How will merchandise be viewed by customers in passing traffic?
Security
  • Visual surveillance
  • Digital surveillance
Lighting As described in lighting, it can make or break the overall presentation of merchandise. Electricity is also a major expense, hence it should be flattering and also provides good value (in terms of operating expenses).
Backend design How the backend operations will be sited and planned – storage, cashier, staff functions etc
Mirrors Depending on the nature of merchandise, mirrors are a definite must. But it must be placed carefully and ergonomically to allow customers use it conveniently.

Regardless, even major renovations may not need to be costly. It depends on the materials used – depending on your business, you don’t need high-quality materials for everything if the plan is to change the concept of the store every few years. High-quality materials can last longer, but it does not mean moderate quality materials cannot look as good, although the quality may not last as long. For instance, you could also consider the “Artist Loft” concept, where renovations are a bare minimum, but the materials used and colours give out an artistic feel.

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The approach of interior design is always consistent: making the shop or store attractive for visitors to walk in and explore, and at the same time being able to maximise the display potential within a limited space.

Hey, this is common to us as we have done so many of these in Singapore!

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